Privacy Statement

The website at www.tss.gb.com ("the Site") is operated by Trade Security Systems Limited, a company registered in England with registered number 4355850 whose main address is at Rembrandt House, Entrance B, Whippendell Road, Watford, Hertfordshire, WD18 7PG and with registered office at Sheridan House, 17 St Anns Road, Harrow, Middlesex, HA1 1JU.

If you have any questions, comments or suggestions about the way in which we use your personal information or if any of your personal information changes, please write to us at the above address or e-mail us at info@tss.gb.com.

Your privacy is very important to you and us. We depend on the trust of our customers. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Statement. We will only use your personal information in a way that is fair to you. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected.

Data that we collect
We may ask you to supply us with various information about yourself during your use of the Site or when you order a product from us. We use that information to process your orders and to give you a service that suits your preferences.
We may collect the following information: [your name, e-mail address, postal address, delivery address, telephone number, fax number and payment card details. We may also collect information from credit reference agencies and certain public and private databases. We need this information in order to decide whether to go ahead with the order, to process and deliver the product which you order, to collect payment from you for the products, to detect and protect against any fraud or Site abuses, to send you information relevant to the order, in case there is any servicing required in respect of the product and in case we have any queries.
You must only submit to us or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Other uses of your personal information
We may also use the contact details which you give to us to send you our newsletters, publications and other information about us, the Site, our products (including new or updated products and sales promotions), our services, our events[, anything relating to other companies in our group or our business partners] or anything in which you show an interest. If you would prefer not to receive this information, please send us an appropriate e-mail explaining this to info@tss.gb.com, write to us at the main address above or fax us on +44 (0)1923 210511.
We may also use your personal information for the purposes of billing, customer services, customer surveys and improving our service.

Third Parties and Links
We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Statement. For example, we may use third parties to deliver products to you, to enable us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance.

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.

We may transfer our databases containing your personal information if we sell our business or part of it.

Other than as set out in this Privacy Statement, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Statement or unless we are required to do so by law.

The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Statement.

Security
We have in place appropriate technical and security measures with the aim of preventing unauthorized or unlawful access to or accidental loss of or destruction or damage to your information.

We store your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Site Certificate technology. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details.

We reveal only the last five digits of your credit or debit card numbers when confirming an order to you, but of course we transmit the entire card number to the appropriate card company for collecting payment.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

You are responsible for protecting against unauthorised access to your password and to your computer.

Cookies
The Site does not currently use cookies. Cookies are files which identify your computer to the server of websites as a unique user and they are stored by your Internet browser on your computer's hard drive.

Changes
Any material changes to the way in which we use your data will be described in future versions of this Privacy Statement. Each time you enter the Site or order products from us, you agree that the Privacy Statement current at that time shall apply to all information which we hold about you.

Consent
By submitting data to us and using the Site, you consent to our use of your data in the manner set out in this Privacy Statement (as amended).